Ok, so we went to buy carpeting for the media room on February 25th. Today is March 16 and they installed the carpet right around noon today. Yeah, three weeks to get carpeting!
As the installer was vacuuming the carpet before he left, I heard "Oh no!", and then "Gee, it looks like we'll be seeing you again soon to do this job over again."
NOT FUN.
Looks like there's a flaw in the carpet. It's two feet long, up to three inches wide, and permanent. Now we get to wait for the seller to contact us, send a "mill rep", and then determine what they're going to do about it. The installers seem to think the carpet should be completely replaced.
THIS SUCKS!
We're basically 3 weeks into this. Now I have to make sure I have time off to let an inspector in, then negotiate with the seller about a solution, then start the whole process of ordering and installing all over again!
If you've ever had new carpet installed around new paint, we have at least 1/2 day of "touch up" to do on the walls and the doors. We can't even start that until we come to some determination of our solution.
THIS DOUBLE SUCKS.
At this point, we're not gonna discuss who the nationwide vendor is. If we don't get satisfaction, we'll be happy to tell the world. More on this later.
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1 comment:
Oh, man, Andre, that stinks. We had a simmilar issue with the carpet when we built our house, it's not fun, and took from October to December to get it fixed.. Good luck with that...
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